Privacy Policy
This Privacy Policy explains how we collect, use, store, and protect your personal information when you engage with us.
We are committed to safeguarding your privacy and complying with Australian privacy laws.
Commitment to Privacy
(a) We care about your privacy. This policy explains how we collect, use, store, and share your personal information when you shop with us or use our website.
(b) By using our website or giving us your information, you agree to this policy. If you choose not to give certain information, some services may not work.
Information We Collect
(a) We may collect:
(i) Contact details – name, address, email, driver’s licence, landline number,
mobile phone number.
(ii) Account details – login, password, order history.
(iii) Payment details – payment method, purchases.
(iv) Technical info – IP address, browser, device type.
(v) Preferences – reviews, feedback, marketing choices.
How We Collect It
(a) We get information:
(i) When you order, sign up, contact us, or attend our events.
(ii) When you use our website (cookies and similar tools).
(iii) From trusted third parties like couriers and payment providers.
Why We Use It
(a) We use your information to:
(i) Process and deliver our services.
(ii) Provide customer support.
(iii) Send updates and information (if you opt in).
(iv) Improve our services and website.
(v) Follow the law.
(b) We don’t sell your information.
Cookies
(a) Cookies help our website work and remember your preferences.
(i) We use them for:
(A) Making the site faster.
(B) Showing you relevant ads.
(C) Improving our services.
(b) You can turn cookies off in your browser, but some features may stop working.
Your Rights
(a) You can ask us to:
(i) Show you the information we have about you.
(ii) Fix wrong or outdated details.
(iii) Delete your information (some legal records may stay).
(b) We reply within a reasonable timeframe of two weeks.
Keeping Your Information Safe
(a) We protect your information with:
(i) Password-protected systems.
(ii) Limited staff access.
(b) If a data breach happens, we will tell you as required by law.
Complaints
(a) If you’re unhappy with how we handle your information, contact us.
(b) If you’re still not satisfied, you can contact the Office of the Australian
Information Commissioner at www.oaic.gov.au.
Marketing
(a) We only send marketing if you agree. You can stop anytime by:
(i) Clicking “Unsubscribe” in our emails, or
(ii) Contacting us directly.
Changes to This Policy
(a) We may update this policy. The latest version will always be on our website.
Contact Us
(a) If you have any questions about this policy or how your information is handled,
please contact us: dave@thecardetective.com.au
Privacy Policy
This Privacy Policy explains how we collect, use, store, and protect your personal information when you engage with us.
We are committed to safeguarding your privacy and complying with Australian privacy laws.
Commitment to Privacy
(a) We care about your privacy. This policy explains how we collect, use, store, and
share your personal information when you shop with us or use our website.
(b) By using our website or giving us your information, you agree to this policy. If you
choose not to give certain information, some services may not work.
Information We Collect
(a) We may collect:
(i) Contact details – name, address, email, driver’s licence, landline number,
mobile phone number.
(ii) Account details – login, password, order history.
(iii) Payment details – payment method, purchases.
(iv) Technical info – IP address, browser, device type.
(v) Preferences – reviews, feedback, marketing choices.
How We Collect It
(a) We get information:
(i) When you order, sign up, contact us, or attend our events.
(ii) When you use our website (cookies and similar tools).
(iii) From trusted third parties like couriers and payment providers.
Why We Use It
(a) We use your information to:
(i) Process and deliver our services.
(ii) Provide customer support.
(iii) Send updates and information (if you opt in).
(iv) Improve our services and website.
(v) Follow the law.
(b) We don’t sell your information.
Cookies
(a) Cookies help our website work and remember your preferences.
(i) We use them for:
(A) Making the site faster.
(B) Showing you relevant ads.
(C) Improving our services.
(b) You can turn cookies off in your browser, but some features may stop working.
Your Rights
(a) You can ask us to:
(i) Show you the information we have about you.
(ii) Fix wrong or outdated details.
(iii) Delete your information (some legal records may stay).
(b) We reply within a reasonable timeframe of two weeks.
Keeping Your Information Safe
(a) We protect your information with:
(i) Password-protected systems.
(ii) Limited staff access.
(b) If a data breach happens, we will tell you as required by law.
Complaints
(a) If you’re unhappy with how we handle your information, contact us.
(b) If you’re still not satisfied, you can contact the Office of the Australian
Information Commissioner at www.oaic.gov.au.
Marketing
(a) We only send marketing if you agree. You can stop anytime by:
(i) Clicking “Unsubscribe” in our emails, or
(ii) Contacting us directly.
Changes to This Policy
(a) We may update this policy. The latest version will always be on our website.
Contact Us
(a) If you have any questions about this policy or how your information is handled,
please contact us: dave@thecardetective.com.au