Privacy Policy

The Car Detective Last updated: September 2026

The Car Detective is operated by David Subramaniam (ABN to be inserted), based in New South Wales, Australia. This policy explains what personal information we collect, why we collect it, and how we handle it. If you have questions about any of this, you’re welcome to reach out directly at dave@thecardetective.com.au.

 

What information we collect

When you contact us, submit an enquiry, or use our services, we may collect:

-Your name, email address, and phone number

-Details about the vehicle you’re looking for (type, brand, budget)

-Any other information you choose to share with us in your message

We only collect what we actually need to help you find the right vehicle.

 

How we use your information

We use your information to:

-Respond to your enquiry and provide our vehicle sourcing service

-Contact you with options, updates, or relevant information related to your search

-Improve how we communicate with people who use our service

We do not sell your personal information to third parties. Ever.

 

Who we share your information with

In the course of finding and arranging a vehicle for you, we may share relevant details with:

-Dealerships or suppliers we work with on your behalf

-Finance brokers, if you’ve asked us to connect you with one

-Our marketing and communications platforms (such as email marketing tools)

Any third parties we work with are expected to handle your information responsibly and in line with Australian privacy law.

 

Marketing communications

If you’ve enquired through our website or engaged with our service, we may occasionally send you information about the car market or our services. Every email we send includes an unsubscribe option. If you’d prefer not to hear from us, just let us know and we’ll remove you from our list straight away.

 

How we store your information

Your information is stored securely. We take reasonable steps to protect it from misuse, loss, or unauthorised access. We keep your information for as long as it’s needed to provide our service or as required by law.

 

Your rights

You have the right to:

-Ask what information we hold about you

-Request corrections if anything is inaccurate

-Ask us to delete your information (subject to any legal obligations we may have)

To exercise any of these rights, contact us at dave@thecardetective.com.au or call 1300 289 227.

 

Changes to this policy

We may update this policy from time to time. The most current version will always be available on our website.

 

Contact us

The Car Detective Email: dave@thecardetective.com.au Phone: 1300 289 227 Website: thecardetective.com.au